Cloud PBX

Solutions

Enjoy the reliability, quality, and features of an enterprise phone system, without the expense.

Dcom Virtual PBX is a scalable, cloud-based business phone system designed to help you save money and stay focused on growing. There's no big ticket hardware required, and your phones are professionally installed, configured and supported by a certified local partner. And with our mobile app (on iPhone or Android), you can easily manage your business calls, voicemail, and faxes from anywhere – on the go!

Unlimited domestic calling is included, plus so much more. Dcom Virtual PBX breaks the mold by remotely keeping your service constantly with automatic firmware and user interface updates, ensuring you always have new features, without the pain of costly software upgrades.

Unlimited Calls

Most providers charge you for each and every employee – or “seat” – on your business phone service. But you know, and we know, and they know that some of your phones are going to be used sparingly. Call us crazy, but we don’t think you ought to pay full price for those.

Instead, we give you unlimited domestic calling and bill you based on the max simultaneous calls per month. It’s simple, it’s unique, and it translates directly to your bottom line with significant savings.

Superior Voice Quality

When it comes to quality, we’ve spared no time or expense and accept nothing less than the best. But doesn’t everybody say that? What makes Dcom Virtual PBX different? Put simply, we own our technology.

While competitors buy or borrow the same outmoded voice platform, Dcom Virtual PBX uses proprietary call-handling architecture we developed in-house and designed specifically to cut out jitter, echoes, and other call disruptions you may experience with other providers. It’s a difference you can hear.

Reliable Service You Can Count On

When surveyed, the top feature business owners want from their phone system is uptime. It needs to reliably work, because when it doesn't, all the other features are meaningless and your business suffers.

That's why we go the extra mile to give you a service you can trust with your business. With redundant co-location facilities across the US and a diverse backbone of top tier carriers, Dcom Virtual PBX gives your business the level of high availabiliy it deserves.

Scales Seamlessly
As Your Business Grows

Dcom Virtual PBX was built to be the last phone system you will buy. With service managed in the cloud, you are not tied down to a central server or switch. This makes it a snap to add new phones, new locations, remote offices or telecommuters – about as easy as buying the phones and plugging them in.

Your phone firmware is also updated automatically (absolutely free), giving your users immediate access to all new features and functionality as it becomes available to keep you on the bleeding edge of technology.

Flexible Platform
Adapts to Your Needs

No two businesses are the same, and in our experience no two have the same phone system requirements. Trying to fit your needs into a cookie-cutter solution is bound to cause more problems than it will solve or force you to compromise in areas you shouldn’t.

Having built our platform from the ground up, we are able to provide one feature with Dcom Virtual PBX you simply won’t find anywhere else: full system customization. Tell us how you want your service to work, and we’ll make it happen.

Local and Toll Free Numbers

Get local presence or nationwide reach – or, hey, both! Your customers can reach you easily wherever they are. No need to setup a local Call Center in each country of your business. Just Order the numbers you wish and you will receive all your calls in dcom’s virtual PBX. Save your time and your Money!


See Additional features
Port-In Numbers
Transfer toll free or local numbers to use with Dcom Virtual PBX.
Automated Attendant
Pre-recorded announcement acts as your virtual receptionist.
Professional Voice Recordings*
Have your recordings created by talented professionals.
After Hours Greeting
Play a distinct greeting outside your business hours.
Company Directory
Give a detailed list to help callers reach the right extension.
Dial-By-Name
Let callers spell name of party trying to reach to route their call.
Smart Number Routing
Create routing rules by caller’s number or number they dialed.
Availability Scheduling
Set the days and hours you want calls to forward.
Ring Groups
Group multiple forwarding numbers with special ring options.
Simultaneous Ring
Ring several phones at once on your forwarded calls.
Call Rotation
Evenly distribute incoming calls to a group of phone numbers.
Call Queue
Queue forwarded calls until you’re available to answer.
Hold Music Library
Choose from Easy Listening, Jazz, Rock, or House selections.
International Calling
Call any international destination at highly competitive rates.
Web Management Interface
Control your service, check messages, or run reports online.
Visual Call Reports
Review detailed reports to see call patterns and caller info.
Call Record*
Record your calls and listen online for training or legal purposes.
Call Hold
Place callers on hold with music at any time.
Call Park/Retrieve
Park calls and retrieve from any other Dcom Virtual PBX device.
Call Transfer
Transfer callers to another extension or phone number.
3-Way Conferencing
Conference in a 3rd party on any call.
Call Blocking
Reject unwanted calls by area code or specific number.
Outbound Caller ID
Choose DID phone number or main Dcom Virtual PBX number.
Call Screening
Choose to answer, send to voicemail, transfer, or hang up.
Call Announce
Hear a custom recording when answering a forwarded call.
Call Whisper
Ask callers to speak their name and hear it before answering.
Call Transfer
Send forwarded callers to another extension or voicemail.
Online Faxing
Send and receive important documents online.
Direct Inward Dialing
Each phone includes a number that rings to it directly.
Speed Dial
Create a directory of frequently-dialed numbers to save time.
Last Number Redial
Quickly call back the last caller you spoke with.
Do Not Disturb
Automatically deflect incoming calls when busy.
Message Waiting Indicator
Blinking light shows you when you have new messages.
Voicemail with Email Delivery
Take messages at each extension and get notified by email.
Q & A Voicemail
Ask callers questions and connect responses in one message.
Voicemail Transcription*
Get your voicemail as text to win back hours of productivity.
Secure Voicemail
Password-protect your voicemail sent by email.
File Compression
Zip your voicemail by email to keep inbox load low.